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SoftWave Therapy in Charlotte, NC Delivered to Your Home

Clinic-grade regenerative therapy. No driving, no waiting rooms, no disruption to your day. Health Plus Mobile brings SoftWave Therapy directly to homes across Greater Charlotte and Waxhaw, NC.

SoftWave Therapy device used in an in-home session by Health Plus Mobile, South Charlotte NC

What is SoftWave Therapy?

SoftWave Therapy is a non-invasive, drug-free treatment that uses broad-focus acoustic wave energy to stimulate the body’s natural healing response in muscles, tendons, and joints. A handheld device delivers that energy to targeted tissue, signaling cells to reduce inflammation and support recovery without needles, surgery, or downtime.

Health Plus Mobile delivers SoftWave Therapy in your home across Greater Charlotte and Waxhaw, NC, supervised by Dr. Doug Jordan, DC.

Non-Invasive

No needles, no surgery, no anesthesia required.

Drug-Free

Works with your body's own natural healing response.

FDA 510(k) Cleared

Cleared for musculoskeletal conditions.

No Downtime

Resume normal activity immediately after your session.

How SoftWave Therapy Works

Our Services

SoftWave Therapy works by delivering broad-focus acoustic wave energy through the skin to the tissue beneath. That energy triggers your body’s built-in repair signals, increasing circulation, easing inflammation, and jumpstarting recovery at the cellular level.

The Technology

The SoftWave TRT (Tissue Regeneration Technology) device generates electrohydraulic acoustic waves through a handheld applicator. Unlike older devices that concentrate intense pressure at a single point, SoftWave uses a broad-focus wave pattern that covers a larger treatment area more evenly. The device is FDA 510(k) cleared for pain reduction, improved blood supply, and activation of connective tissue.

The Body's Response

When the acoustic waves reach the tissue, they signal your body to increase blood flow, reduce inflammation, and activate its own repair processes in the targeted area. This process is called mechanotransduction, which means the body is converting a physical signal into a healing response. It is the same principle that underlies many physical therapy and rehabilitation approaches, applied here at the cellular level.
softwave-on-foot-health-plus-mobile

What a Session Feels Like

Most clients describe SoftWave Therapy as a mild, repetitive tapping sensation over the treatment area. Discomfort is typically minimal, and many clients relax during the session. There is no anesthesia, no needles, and no recovery period. You can resume your normal routine as soon as the session ends.

Who SoftWave Therapy Helps

SoftWave Therapy is used by people dealing with joint pain, muscle injuries, and soft tissue conditions who are looking for a non-surgical option that does not rely on medication. 

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Common situations we help with include:
  • Knee pain — aching, stiffness, or limited mobility affecting everyday activity
  • Shoulder pain — discomfort with reaching, lifting, or overhead movement
  • Lower back pain — chronic or recurring tightness and discomfort
  • Hip pain — pain with walking, sitting, or climbing stairs
  • Neck pain — stiffness and soreness affecting posture and daily movement
  • Plantar fasciitis — heel and arch pain, especially with first steps in the morning
  • Tendonitis — inflammation and soreness in tendons throughout the body
  • Arthritis-related discomfort — joint pain and stiffness affecting daily life
  • Peripheral neuropathy — nerve-related discomfort in the extremities

What a Session Looks Like

Here is what to expect when you book a SoftWave Therapy session with Health Plus Mobile:

How to Prepare for Your Appointment

How to prepare for your appointment: a comfortable space (a couch, bed, or recliner works well), loose clothing over the treatment area, and any prior imaging or notes from your doctor if available.

01

Teladoc Assessment

Before your first in-home visit, a supervising physician conducts a brief virtual assessment through Teladoc to confirm SoftWave Therapy is appropriate for your situation. This typically takes 10 to 15 minutes and can be completed from home.
02

Arrival

Your certified Chiropractic Assistant (CA) arrives at your home with all equipment at the scheduled time. There is nothing to set up on your end.
03

Setup

The CA reviews your intake information, confirms the treatment area, and applies a conductive gel to the skin. The SoftWave device requires no assembly or special room preparation.
04

Treatment

The CA guides the handheld applicator over the target area in slow, overlapping passes. Each session runs 30 minutes or less, depending on the area being treated.
05

Aftercare

No recovery time is needed. The CA will discuss any post-session guidance and recommended follow-up frequency before they leave.

How Many Sessions Will I Need?

The number of sessions varies by individual, the area being treated, and how your body responds. Health Plus Mobile recommends a 12-session protocol for most clients, typically one session per week. Many clients notice changes within the first few visits, with continued progress building over the full course of treatment.

Health Plus Mobile will work with you and Dr. Doug Jordan, DC, to establish a schedule that fits your situation. SoftWave Therapy supports the body's natural healing process, and results develop over time. Expectations are set at the start, not after the fact.

Is SoftWave Therapy Safe?

SoftWave Therapy is well-tolerated by most adults and has a strong safety profile. Nothing enters the body. The treatment uses acoustic energy levels that are non-invasive by design and does not require anesthesia or a surgical environment.

Every Health Plus Mobile client begins with a Teladoc physician assessment, and all sessions are conducted under the clinical oversight of Dr. Doug Jordan, DC. This ensures the therapy is appropriate before treatment begins.

When SoftWave Therapy May Not Be Recommended

SoftWave Therapy is not appropriate for everyone. Situations where it is typically not recommended include:
  • Pregnancy
  • Active cancer in the treatment area
  • Blood-clotting disorders or anticoagulant therapy, which require physician review before treatment begins
  • Pacemakers or implanted electronic devices near the treatment area
  • Open wounds or active infection at the site
If you have any underlying medical conditions or are unsure whether SoftWave Therapy is appropriate for you, consult your physician before starting treatment. The Teladoc assessment with Dr. Doug Jordan, DC is designed to identify these situations before your first session is scheduled.

SoftWave vs. ShockWave: What Is the Difference?

Shockwave therapy is often used as a general term for acoustic wave treatments. SoftWave is a specific technology within that category, using broad-focus electrohydraulic waves rather than the high-pressure focused pulses used in traditional shockwave devices. Here is how they compare:

 
Health Plus Mobile

SoftWave Therapy

 Traditional ShockWave
Technology Broad-focus electrohydraulic acoustic waves High-pressure focused pulses
Sensation Mild repetitive tapping. Most clients find it comfortable. More intense. Some soreness during and after.
Session Time 30 minutes or less 15–30 minutes
Downtime None. Resume normal activity immediately Some soreness; varies by protocol
Delivery In-home by Health Plus Mobile, or at our Ballantyne clinic Clinic-based
Oversight Teladoc assessment + Dr. Doug Jordan, DC Varies by provider

The core difference is the wave profile. Traditional shockwave devices apply high-pressure focused pulses, which can feel more intense and may cause soreness during and after treatment. SoftWave uses a broader, lower-intensity pattern that most clients find comfortable, with no downtime.

Bring SoftWave Therapy to your home in Charlotte?

Why Choose In-Home SoftWave Therapy Instead of a Clinic?

Your Space. Your Comfort

The same SoftWave device used in professional clinical settings comes to your living room. Health Plus Mobile was built around one idea: high-quality regenerative therapy should not require you to drive across Charlotte, sit in a waiting room, or rearrange your schedule around clinic hours.

No Travel. No Rearranging

For adults in Greater Charlotte, especially those dealing with pain that makes travel uncomfortable, that matters. Our certified Chiropractic Assistants arrive equipped for a complete session. Your environment is familiar and comfortable. There is no parking, no waiting, and no rushing.

Also Availabile in Ballantyne

Health Plus Mobile also operates a clinic in the Ballantyne neighborhood of Charlotte for clients who prefer to come in. Same physician oversight, same care team, same therapy.
We serve Greater Charlotte and communities extending south along I-77 to Waxhaw. See our Service Areas page for the full coverage map.

Who Delivers Your Treatment

Your Care Team
Every Health Plus Mobile session is grounded in clinical oversight. Here is who is on your care team:

Dr. Doug Jordan, DC — Clinical Partner

Co-Founder & Clinical Lead
Dr. Doug Jordan is a licensed chiropractor and Co-Founder of Health Plus Mobile. He establishes the clinical protocols used in every SoftWave Therapy session, reviews each client's suitability through the Teladoc assessment, and provides clinical guidance throughout the course of care.

Certified Chiropractic Assistants (CAs)

Our CAs are trained and certified to administer SoftWave Therapy under Dr. Doug's protocols. They arrive on time, handle all equipment setup, and walk you through every step of your session. Health Plus Mobile CAs are trained technicians operating within a supervised model that includes physician oversight via Teladoc. They are not independent medical practitioners.

Pricing & Sessions

New clients begin with a $67 introductory visit, which includes the Teladoc assessment with Dr. Doug Jordan, DC and your first SoftWave Therapy session. This visit is the starting point for building your care plan.

For clients who continue with treatment, Health Plus Mobile offers package pricing. Contact us or ask at your first visit for current package options.

SoftWave Therapy is typically not covered by insurance and is a self-pay service.

Frequently Asked Questions

Ready to See What SoftWave Therapy Can Do?

No referral needed. No clinic visit required.
Health Plus Mobile brings SoftWave Therapy to homes across Greater Charlotte and Waxhaw, NC. We also see patients at our Ballantyne clinic. Start with a Teladoc assessment and go from there.
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