SoftWave Therapy in Ballantyne — Clinic or In-Home Care
Ballantyne is home base for Health Plus Mobile. Our clinic is located at 12335 N Community House Rd, where we offer both in-clinic SoftWave Therapy and in-home care. Both options follow the same clinical standards, use the same equipment, and are overseen by the same team. The difference comes down to convenience and preference.
Every initial assessment is overseen by Dr. Doug Jordan, DC, Co-Founder and Clinical Lead. Ongoing sessions are performed by certified Chiropractic Assistants trained in broad-focus acoustic wave therapy used in established practices.
Two Ways to Receive Care
Clients typically choose between in-clinic or in-home sessions. In-clinic visits take place at our Community House Rd location in a dedicated treatment space. In-home visits bring the full setup directly to your address. The clinical process remains the same in both formats.
Care begins with a combined initial assessment. Dr. Doug conducts a virtual consultation while your technician performs hands-on mapping during the same visit. You leave with a personalized treatment plan and schedule. Follow-up sessions are handled directly by your technician.
In-Clinic SoftWave Therapy
In-Home SoftWave Therapy
Red Light Therapy
Choosing Between the Two
Most clients in this part of the city pick the format based on three things: how their week is structured, how easy it is to fit a clinic visit into their existing routes, and whether the home environment is set up for a quiet thirty-minute session.
The in-clinic visit makes sense if you are already passing through the area, if you prefer keeping medical care out of the house, or if your home is busy in ways that make a focused appointment difficult. The in-home visit makes sense if you are managing recovery alongside a full schedule, if mobility is a factor, or if the value of not driving anywhere outweighs the small fee for delivery. Either way, the care plan does not change. The setting does.
Why Health Plus Mobile Operates Here
Health Plus Mobile was built to give patients a choice most practices do not offer. Traditional regenerative care requires patients to travel to the provider. We built our model around flexibility, bringing care to you when needed.
Positioning our clinic in Ballantyne near the I-485 corridor allows us to serve both in-clinic and in-home patients efficiently across Greater Charlotte.
Dr. Doug Jordan, DC, Co-Founder and Clinical Lead, establishes the treatment protocols followed by our entire team. He oversees every initial assessment and guides care plans as treatment progresses. Our certified Chiropractic Assistants are trained on the same SoftWave technology used in clinical settings throughout the region.
The standard of care remains consistent, whether your session takes place in our clinic or at your home.
Why Weddington Households Trust Health Plus Mobile
Health Plus Mobile is Greater Charlotte’s dedicated mobile SoftWave Therapy practice. Most clinical practices ask patients to come to them. A fifteen-mile drive into Mecklenburg County for a thirty-minute therapy session is not a small request when you do it once a week for twelve weeks. We were built around the opposite assumption: that the patient’s time and home environment matter, and that high-quality regenerative care does not require the patient to be the one who travels.
Dr. Doug Jordan, DC, our Co-Founder and Clinical Lead, is a licensed chiropractor who sets the protocols every technician on our team follows. He oversees every initial assessment and continues to guide care plans as sessions progress. Our certified Chiropractic Assistants train on the same SoftWave equipment used in clinical practices throughout the region, and they bring that training to your address with the same professionalism a clinic visit would carry.
Getting Started with In-Home SoftWave Therapy
Book your initial assessment
Complete the assessment in one visit
Begin recurring sessions
Pricing for In-Home Care in Weddington
Initial Assessment
In-Home Visit Fee
Ongoing Treatment Pricing
SoftWave Therapy and Red Light Therapy sessions are packaged according to your specific care plan. Pricing depends on your treatment needs and schedule, and the full breakdown is shared during your initial assessment.
Book Your Initial Assessment | Call (704) 885-0383
Why In-Home Care Works in Ballantyne
The Ballantyne area is one of the busier corners of southern Charlotte. The I-485 corridor moves traffic in every direction. The Ballantyne Corporate Park anchors a large daytime population. Office workers, families, and longtime residents share the same intersections, and they all run into the same scheduling problem: when does a thirty-minute appointment fit into a real day?
Our model is designed around that question. Walking into a clinic appointment is straightforward when you are already in the area. Having a technician come to your address is straightforward when you are not, or when home is simply where you would rather be. We run the same therapy, the same equipment, and the same oversight in both directions, and we let clients choose without making one option feel like the consolation prize.
Communities We Travel To
Our clinic acts as the operational base for a service area that extends north into the central Charlotte neighborhoods and south into Union County. Clients who prefer in-home visits in SouthPark, Myers Park, Dilworth, Weddington, and the surrounding communities are all served from this location. Call us or book your initial assessment to confirm coverage for your specific address.
View our full Greater Charlotte coverage area
Call (704) 885-0383 to book.
Frequently Asked Questions
Where is the Health Plus Mobile clinic located?
Our clinic is at 12335 N Community House Rd, Charlotte, NC 28277, in the Ballantyne area. Walk-in clients are welcome by appointment. Both the initial assessment and recurring sessions can be completed at the clinic if a clinic setting is your preference.
Can I do the initial assessment at the clinic instead of at home?
Yes. The combined initial assessment, which includes the Teladoc consultation with Dr. Doug Jordan, DC and the hands-on mapping session with your technician, can be completed in the clinic or at your home. Both formats run back-to-back as a single visit.
Is there a difference in care quality between the in-clinic and in-home visits?
No. The clinical work is identical in both formats. The same equipment, the same protocols, the same oversight from Dr. Doug Jordan, DC, and the same certified Chiropractic Assistants. The setting changes. The care does not.
Do I pay the $50 travel fee if I live close to the clinic?
Only if you choose the in-home option. Clients who come to the clinic do not pay the travel fee, regardless of how close their address is. The fee exists for clients who prefer the convenience of in-home delivery, and it is the same flat amount across the entire service area.
What does the initial assessment include?
Your initial assessment is one combined appointment that pairs the Teladoc consultation with Dr. Doug Jordan, DC and the hands-on mapping session with your technician. Both happen back-to-back during the same visit. After that visit, recurring SoftWave Therapy sessions do not require any further Teladoc interaction.
How long is each session?
Sessions typically run thirty minutes or less, depending on the treatment area. The clinic visit and the in-home visit run on roughly the same duration.
Do I need a referral?
No referral is required. Care begins with the initial assessment, which combines the Teladoc consultation and the technician mapping into a single visit. The Teladoc portion is part of that appointment, not a separate prior step.
What does in-clinic or in-home recovery care cost?
New clients begin with a $67 introductory initial assessment, which covers both the Teladoc consultation with Dr. Doug Jordan, DC and the hands-on mapping session with your technician. In-home visits include a $50 travel fee; in-clinic visits do not. Full SoftWave Therapy and Red Light Therapy package pricing is shared during your assessment, or by phone in advance at (704) 885-0383.
Is SoftWave Therapy appropriate for older adults?
SoftWave Therapy is well-tolerated by most adults and carries a strong safety profile. It is non-invasive, requires no anesthesia, and has no recovery period. The Teladoc portion of your initial assessment with Dr. Doug Jordan, DC is designed to identify any situation where the therapy may not be appropriate before treatment begins.
What are Health Plus Mobile's hours?
Current hours run from 9:00 AM to 6:00 PM. Hours may evolve as the team confirms what works best for clients in this area and across Greater Charlotte. Call (704) 885-0383 to confirm same-week availability or to book your initial assessment.